Installing QMetry Extension in Jira

To integrate QMetry with Jira, Jira Admin must install the QMetry Test Management application from Jira Marketplace and configure the settings to establish the connection.

Pre-requisites

  • You must have a valid QMetry (cloud or server) account.

  • You must have an Jira super admin account.

Installing QMetry Test Management in Jira

The following table outlines the required actions for upgrading or installing the app based on the Jira edition and current app availability.

Jira Edition

Jira App Availability

Upgrading Jira App

Cloud

Already Installed

Automatic Upgrade. Configuration Required

Not Installed

Installation and Configuration Required

Server

Already Installed

Upgrade and Configuration Required

Not installed

Installation and Configuration Required

To install QMetry extension in Jira, perform the following steps:

  1. Visit Atlassian Marketplace.

  2. Sign in to Jira using Administrator credentials.

  3. Search for QMetry Test Management.

  4. Click QMetry Integration for Jira.

  5. Select Get App.

  6. Select Get It Now.

  7. Select a site and click Request App.

Note

  • For Jira Data Center v10.x, use QMetry Integration for Jira v2.4.4_jira10.

  • For Jira Data Center v11.x, use QMetry Integration for Jira v2.4.4_jira11.

  • If you run Jira Cloud or Jira Server and integrate with a QMetry Cloud instance, make sure the QMetry instance can reach the Jira instance. See QMetry IP Address to Whitelist.

Support Matrix of QMetry and Jira Instances

The following support matrix outlines the supported QMetry and Jira environments.

QMetry

Jira

Supported?

Cloud

Cloud

Yes

Server

Cloud

No

Cloud

Server

Yes

Server

Server

Yes

Support Matrix QMetry Cloud and Jira Cloud by Region

QMetry Cloud (SaaS) and Jira Cloud must be in the same region. The QMetry Integration for Jira app automatically populates the QMetry SaaS URL based on your Jira data-residency region. So a Jira instance in one region can only connect to the QMetry SaaS instance in that same region.

QMetry SaaS URLs by region:

Region

QMetry Saas URL

US

https://testmanagement.qmetry.com/

EU

https://testmanagementeu.qmetry.com/

AUS

https://testmanagement.au.qmetry.com/

Example 52. Supported and Unsupported Configurations
  • QMetry US with Jira US — Supported

  • QMetry EU with Jira EU — Supported

  • QMetry AUS with Jira AUS — Supported

  • QMetry US with Jira EU — Not supported (regions differ)

  • QMetry EU with Jira AUS — Not supported (regions differ)



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