Exporting Issues
Export issues from to an Excel file and save it to the local drive. Only users with the “Export” right for the Issue module can perform this action. Admins manage role-based access from Roles under Customization. If a user's role lacks export rights, the Export option appears disabled.
Note
On integration of Jira with , the Issues module is disabled.
Exporting Issues from
To export issues, perform the following steps:
Go to the Issues module and select a folder.
Click the Cog (⚙️) icon and select Export.
Step 1: Select export format: XLSX or CSV.
Step 2: Select individual records or click Export All Records to export all records across pages.
Step 3: Operational Details
Select Field Export Options
Visible Fields: Export only visible fields on the List View Screen.
All Fields: Export all fields, including both visible and hidden columns.
Note
The test case description and step description fields are included in the export irrespective of any field export options.
Additional Export Options
Export issue details with comments: This option enables you to share the bug details with comments to other teams who do not access .
Note
Export Issue Details with Comments is available only for internal Issue module.
The system exports comments as the last column in the Excel file.
If an issue has multiple comments, the system exports each comment in a separate column, starting from the oldest to the most recent.
If a comment contains rich text, the system converts it to Wiki Markup during export and displays it that way in the Excel file.
Click Export.
Click Yes to proceed.
Go to Scheduled Tasks section to download the exported issues.